Information Technology Support Lead
Location:
5 days/week ON SITE - Pittsburgh, PA (Oakland)Duration:
6 month contract to hireProof of COVID-19 Vaccination:
RequiredRequirements:
Associates Degree and Minimum 5 years IT Support expereince ORBachelors Degree and minimum 3 year professional IT Support Expereince Phone support experience - high call volume Experience remoting into devices to fix issues Previous IT Support experience - both HARDWARE and SOFTWARE support Experience training/mentoring or leading IT techs Day to Day:
Insight Global is seeking 2 IT Support Leads to sit onsite for a local higher education clientThis person will be responsible for the day-to-day operations of a small IT groupEach lead will have 3-5 support analysts in their group and will help assigning tasksOther responsibilities include:
Training new IT Support Analysts Integrating hardware and software Create strategy for analysts Tier 3 escalation point Help with executive level tickets (white glove support) Ordering new hardware or software Recommended Skills Coaching And Mentoring Phone Support Technical Support Operations Management Estimated Salary: $20 to $28 per hour based on qualifications.
5 days/week ON SITE - Pittsburgh, PA (Oakland)Duration:
6 month contract to hireProof of COVID-19 Vaccination:
RequiredRequirements:
Associates Degree and Minimum 5 years IT Support expereince ORBachelors Degree and minimum 3 year professional IT Support Expereince Phone support experience - high call volume Experience remoting into devices to fix issues Previous IT Support experience - both HARDWARE and SOFTWARE support Experience training/mentoring or leading IT techs Day to Day:
Insight Global is seeking 2 IT Support Leads to sit onsite for a local higher education clientThis person will be responsible for the day-to-day operations of a small IT groupEach lead will have 3-5 support analysts in their group and will help assigning tasksOther responsibilities include:
Training new IT Support Analysts Integrating hardware and software Create strategy for analysts Tier 3 escalation point Help with executive level tickets (white glove support) Ordering new hardware or software Recommended Skills Coaching And Mentoring Phone Support Technical Support Operations Management Estimated Salary: $20 to $28 per hour based on qualifications.
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